How Can We Help You?

Most of our VPS and dedicated servers are provisioned within 15-30 minutes of order confirmation. For custom configurations or dedicated servers with specific hardware requirements, setup typically takes 2-4 hours. You'll receive email notifications throughout the process and can track progress in your client portal.

We provide comprehensive 24/7 technical support including server management, software installation, security configuration, performance optimization, and troubleshooting. Our expert team can assist with both basic questions and complex technical challenges. Managed services are available for hands-off server administration.

Yes, you can upgrade your hosting plan at any time with minimal downtime. Upgrades typically take effect within 15-30 minutes. Downgrades are processed at the end of your current billing cycle to ensure you get full value from your current plan. Our team can assist with seamless migrations to ensure no data loss.

We offer automated daily backups with 30-day retention, weekly full system snapshots, and real-time replication options. Our disaster recovery solutions include geographically distributed backup storage, instant restore capabilities, and failover systems. Custom backup schedules and retention periods are available for enterprise clients.

All our hosting plans include enterprise-grade DDoS protection capable of mitigating attacks up to 100Gbps. We provide 24/7 security monitoring, intrusion detection, malware scanning, and automated threat response. Advanced security features include web application firewalls, SSL certificates, and custom security hardening.

We accept all major credit cards, PayPal, bank transfers, and cryptocurrency payments. We offer a 30-day money-back guarantee for new customers (excluding setup fees and domain registrations). Monthly billing is available with no long-term contracts required. Enterprise clients can arrange custom payment terms.